Mark answers every call, builds estimates in the field, and runs the outbound that wins back old customers and lands brand-new commercial accounts — the work of a full front office and an outside sales rep, without the payroll.
Most AI tools just pick up calls. Mark runs both directions — inbound and outbound — off the same brain that already knows your pricing, your schedule, and your trade.
Every ring is answered, triaged, and turned into a booked job on the calendar.
When the phones are quiet, Mark goes to work — calling and texting to create jobs, not wait for them.
Most AI just answers calls. Mark works the phone in the other direction too — running a full slate of outbound campaigns that win back old customers, grow memberships, and bring in brand-new commercial business. All at once. All automatically. No one to manage.
An outside commercial rep costs a salary, a truck, and commission — and still only dials so many businesses a day. Mark prospects new commercial accounts around the clock: it works your target list, gets past the gatekeeper, captures the decision-maker, runs a multi-touch follow-up cadence, and closes the enrollment — then hands you a booked relationship. It also re-engages commercial accounts that have gone cold. No salary. No draw. No days off.
See how prospecting works →Every campaign below runs on its own cadence, in the background, without anyone lifting a finger.
Calls or texts a fresh lead within the minute — before a competitor can pick it up.
Learn more →Chases estimates that didn't close and turns the maybes into booked jobs.
Learn more →Reaches back out to past residential customers who've gone quiet.
Learn more →Re-engages commercial accounts that haven't called in a while.
Learn more →Follows up after the work to earn reviews, repeat jobs, and referrals.
Learn more →Calls customers to enroll them in recurring service plans.
Learn more →SMS-first membership campaigns for the customers who'd rather text.
Learn more →Welcomes and activates new members so the plans they bought actually get used.
Learn more →Proactively reworks the day when the route changes, saving appointments that would otherwise fall through.
Learn more →Anyone can build an AI that takes a message. Mark prices, scopes, and schedules real work the way your best office manager would.
Pulls real-time material costs so quotes reflect today's prices, not last year's.
Learn more →Builds a Good / Better / Best estimate from field photos — then books the job, right from the driveway.
Learn more →Figures out how many techs a job needs before it ever hits the schedule.
Learn more →Books outdoor and seasonal work around the forecast, not against it.
Learn more →Sells, enrolls, and renews recurring plans — the revenue that compounds.
Learn more →Spots a fresh lead and calls or texts back before it goes cold — often within the minute.
Learn more →16 campaigns. Zero manual sends.
Seasonal maintenance, holiday blasts, and always-on retention campaigns — all firing on their own schedule, to your entire customer base, without anyone lifting a finger.
Fall, winter, spring, and summer campaigns activate on the right month and roll through your entire customer base — no scheduling, no reminders, no manual work.
Six promotions armed for the full year. When the date window opens, the campaign fires to your entire base. When it closes, it stops. Owners set the offer once.
Lapsed customers get a win-back offer at 6 months. Recent jobs get a thank-you within 14 days. New customers get a welcome after their first visit. All automatic.
Every call, coached. Not a sampled few.
Managers can only listen to a handful of calls a week. Mark Mentor scores every human-answered call against your brand's playbook — objection handling, empathy, discovery, pricing, brand, holds, and turn-taking — then hands each rep the one thing to work on next. No hours of recordings, one standard across every location.
Every human-answered call is scored — not the handful a manager has time to review. Nothing slips through.
The single weakest area is surfaced for each person, so coaching is specific instead of vague.
Booking outcomes come straight from the CRM, not guessed from the transcript — so the scores reflect reality.
Don't take our word for it. Listen to a real call.
A full call, start to finish — no edits, no script-reading. Listen for how Mark schedules a crew, checks the weather before booking outdoor work, quotes a job over the phone, and sells a membership with real savings math. The parts a basic answering bot can't do.
Cloned voices, a real booking flow, a live membership pitch — the actual call Mark runs, not a mockup.
A handyman smoke-detector job with a membership sale, and an HVAC install with crew sizing and a weather check.
While Mark talks, it checks pricing, catches out-of-stock parts, and texts the owner to order them — silently.
Mark fits an independent shop and a national network the same way — the brain doesn't change, only the trade knowledge loaded on top.
Mark plugs into ServiceTitan and runs your front office — receptionist, dispatcher, and outbound caller — without adding headcount.
Mark was built for multi-location, multi-brand operations from day one. The same brain that runs one trade extends to the next by configuration — not a rebuild.
Mark AI wasn't dreamed up by software people guessing at how the trades work. It was built by a working home-services franchise owner — engineered, tested, and proven on real calls and real jobs in a live operation.
That's the difference you can hear in every call. Mark knows what a dispatch looks like, why an onsite estimate matters, and how a slow week turns into a full board. It's not a generic chatbot wearing a hard hat — it's a system built from the inside of the work it does.
Thirty minutes. We'll walk through how Mark would handle your calls, book your jobs, and fill your slow days — on your trade, with your pricing.